Contact Us
Have questions, need support, or want to get in touch? We're here to help.
For questions about your account, points, surveys, or technical issues.
support@punkcikowo.plFor partnership opportunities, advertising, or corporate inquiries.
contact@punkcikowo.plHow do I earn points?
Complete surveys and watch video ads to earn points. Each completed activity awards points that are added to your account balance.
How do I redeem my points?
Point redemption options are available in your account dashboard. Check the available rewards and follow the redemption process.
Why was my account suspended?
Accounts may be suspended for violations of our regulations, such as creating multiple accounts, using bots, or providing false information. Contact support if you believe this was done in error.
How long does support take to respond?
We aim to respond to all inquiries within 24-48 hours during business days. For urgent matters, please include "URGENT" in your subject line.
We typically respond to emails within 24-48 hours during business days (Monday-Friday). For urgent matters, please mark your email as urgent and we will prioritize your request.
If you haven't received a response within 48 hours, please check your spam folder or try sending your inquiry again.